Commonly Asked Questions
How do I download your Mobile app?
Android : click here It's FREE!
Apple: click here It's FREE!
I'm already on your website, WHY should I download your mobile app?
You'll be notified of restocked items, new items, live videos and any promotions we're having. You can easily swipe, tap and shop from live videos.
How much does a bag of loose-leaf tea make?
8 oz- about 100 servings
2 oz – about 20 to 25 servings, or 1 gallon of tea
½- about 5 to 6 servings
How do I make loose-leaf tea for iced tea?
We recommend using the same tea to water ratio as listed on the package. Put the leaves in COLD water and let steep for about 20 minutes.
How much caffeine does it have?
Yerba Mate has roughly 80 mg of caffeine per cup
Black tea has roughly 60 mg of caffeine per cup
Oolong tea has roughly 40 mg of caffeine per cup
Green tea has roughly 20 mg of caffeine per cup
White tea has roughly 15 mg of caffeine per cup
Rooibos, Tisanes, Chamomiles, and our Tea Add-ins are completely Caffeine-Free
Blooming tea has roughly 20 mg of caffeine per cup
Do you sell tea bags?
We sell only loose-leaf tea. We sell multiple kinds of tea accessories for loose-leaf tea.
Do you have a retail store?
We do not have our own retail store.
Do you use Social Media?
Yes! Please stay in touch with us on Facebook, Instagram, and YouTube.
What are Top Shelf Club Rewards Points?
You do not need an account to place an online order with us via this website. However, when you order, our Rewards system will track your orders using your email address. When you're ready, you can sign up to use your Rewards. In the lower right hand corner of the webpage - look for the "crown" icon that says Rewards. Sign up using the email you always use to make purchases from us. You'll see a Referral Program and your accumulated points to use as a discount at checkout on a future order.
Why should I sign up for your newsletter?
We will include recipes and tips, announce sales and specials, introduce new flavors, and reminders about our schedule of events.
Do you ship world-wide?
Currently, we offer shipping to Retail Customers within the United States.
Do you wholesale your products? Yes. We ship world-wide to Wholesale Customers via Tundra and Faire. You'll enjoy special savings and perks when you sign up with this companies using our direct link. Tundra: https://www.tundra.com/invite/subrosatea Faire: https://subrosatea.faire.com
Have any other questions? Connect with us. We’d be happy to talk to you. Info@SubRosaTea.com